Delivery & Returns
- We are based in the UK and ship worldwide.
- We aim to ship products within 1-3 working days of receiving your order.
- Some items are sent from different locations and will be shipped separately, in particular fabric, wallpaper, samples, and made-to-order items.
- All orders apart from samples are tracked, you will receive a dispatch confirmation email along with tracking details as soon as your item(s) are dispatched.
- *Free shipping only applies to orders in the UK and US and is not valid on crackers, furniture or on made-to-order items (lampshades, blinds and framed artwork)
- Please note, we are unable to deliver to PO boxes
🇬🇧 UK
🇺🇸 USA
🇪🇺 Europe - EU
🇨🇭 Europe - NON-EU
🇨🇦 CANADA
🇦🇺 Australia & 🇳🇿 New Zealand
🌏 Rest of World
If for any reason you are not completely satisfied with your online purchase, you may return it for a refund, as long as it meets our returns policy as listed below.
We are pleased to offer free returns to all our UK and USA customers.
Please note we are unable to offer refunds for Blinds unless faulty, please contact us.
You have 14 days from receipt of your order, to advise us of your intention to return, and 28 days from receipt of your order to return the item(s) to us.
Please click here to start your return.
The goods need to be returned to us in their original packaging, unused and in a perfect sellable condition. Returns that do not meet our policy will not be accepted and will be sent back to you.
We can offer exchanges on products where the item purchased is available in an alternate colour, however, if a different product or size is preferred, please follow our returns process.